Travel agency services

The aim of the procurement is to enter into a contract for travel agency services that take care of Norsk Tipping ́s need for business journeys and group/department gatherings. Norsk Tipping needs a comprehensive and efficient system for administration and booking of business journeys, as well as group and department collections. The system shall include travel agency services and a digital booking portal that makes it easy for employees to plan, book, change and cancel journeys. Business journeys means all types of journeys, with an emphasis on aircrafts, hotels, trains, hire cars and simple meeting rooms for travel for individuals and small groups. By group/department gatherings we mean travel/accommodation/meeting facilities for large groups. Norsk Tipping also has, on some occasions, a need for assistance with ordering and administration of group journeys abroad on behalf of several employees. The description of the need is not exhaustive. The normal year for business journeys is estimated to have a turnover of approx. NOK 4-5 million, whilst the group and department collections will have a turnover of approx. This is distributed relatively evenly throughout the year, with some excess weight of activity in the second half of the year.

CPV-Code

63510000

Angebotsfrist

30. Nov 2026, 09:00

Requirement: Tenderers shall have sufficient implementation ability and capacity within the requested areas. Documentation requirements: Documentation requirement: Overview of the tenderer's total manpower as well as capacity for all types of roles that the company has at its disposal within the requested areas (the overview shall show manpower/capacity per role).

Losbezug: LOT-0001

Requirement: * Tenderers shall have satisfactory finances. Documentation requirements: Documentation requirement: * Income statement and balance with notes, as well as annual report and auditor's report for the last two years (can assess whether only the last year is sufficient). In addition a cash flow statement is required for the companies that are obliged to set this up. * Credit evaluation/rating, not older than 6 months from the tender deadline. * If it is more than 6 months since the balance sheet for the last annual accounts, the sub-year accounts must be enclosed. * Any other information of relevance to the company's fiscal figures. If a tenderer, for a justifiable reason, cannot present the documentation that Norsk Tipping has requested, he can prove his economic and financial style with any other document that the contracting authority can accept. If the tenderer has such a justifiable reason, he may contact Norsk Tipping in writing in order to clarify which other documentation is acceptable. If a tenderer will use the capacity of sub-suppliers (supporting companies) to fulfil the requirements of the tenderer's economic and financial capacity, a signed commitment statement must be enclosed with the attached document "Commitment Statement". The declaration of commitment shall include the following information: * Name of the tenderer who will rely on sub-suppliers (supporting business) * Sub-supplier (supporting business) * Name * Organisation number * Description of the organisation * Company Form * Ownership structure * Manager * Mobile No. General Manager * E-mail address, Managing Director * Description of the estimated contribution (percentage of the total volume) that sub-suppliers shall submit in connection with the contract. * Description of which deliveries/services sub-providers shall be responsible for in connection with the contract. * A description of how the co-operation relationship between the tenderer and sub-suppliers (supporting business) is considered and organised, and whether it involves long-term co-operation relation and any indication of the time aspect of the relationship.

Losbezug: LOT-0001

Requirement: * Tenderers shall be a legally established company. Documentation requirements: Documentation requirement: * Norwegian companies: Company Registration Certificate * Foreign companies: Proof that the company is registered in a trade or business register as prescribed by the law of the country where the company is established. If a tenderer has documented a company registration certificate via e-Certificate, documentation in pdf/equivalent must not be enclosed.

Losbezug: LOT-0001

Requirement: * Tenderers shall have their tax and VAT payments in order. Documentation requirements: Documentation requirement: * Norwegian companies: Tax certificate for tax and VAT. The tax and VAT certificate is delivered by the Norwegian Tax Administration and can be ordered via Altinn. * Foreign companies: Must provide certificates from equivalent authorities to the Norwegian ones. If their authorities do not issue such documents, the tenderer shall enclose a declaration stating that taxes and VAT have been paid. The declaration shall be confirmed and signed by the company's financial manager and auditor. The documents must be presented before the tender deadline and must not be older than 6 months from the tender deadline. If a tenderer has documented a tax certificate via e-Certificate, documentation in pdf/equivalent must not be enclosed.

Losbezug: LOT-0001

Quality

Losbezug: LOT-0001

Price

Losbezug: LOT-0001

Justification for the use of climate and environmental requirements in the requirement specifications. Norsk Tipping has assessed how climate and environmental considerations can most effectively be taken care of in the procurement, cf. the Procurement Act § 5b second paragraph. The procurement concerns travel agency services connected to, among other things, booking and administration of business journeys, including flights, hotels, trains and hire cars, as well as services connected to courses and gatherings. Norsk Tipping has made a concrete assessment of where the climate and environmental impact of the procurement occurs and which parts of the delivery the tenderer can influence. Based on this, concrete and binding climate and environmental requirements are chosen as a minimum requirement (A-requirement) in the requirement specification, rather than using climate and the environment as the award criterion. The requirements are directed at climate and sustainability reports, a portal reporting system and access to environmentally friendly hotels. The requirements mean that the tenderer who is awarded the contract must fulfil the stipulated environmental level and the requirements will be binding on the contract in the contract period. Norsk Tipping estimates that this organisation has a better climate and environmental effect than using climate and the environment as the award criterion. An award criteria will involve a relative assessment of differences between the tenders and it does not in itself ensure that the tenderer awarded the contract fulfils a specific minimum level. By setting the requirements as absolute minimum requirements, all tenders that can form the basis for the contract must fulfil the stipulated environmental level. This is considered particularly relevant for this procurement as the climate and environmental impact occurs primarily from the underlying travel and overnight services, whilst the travel agency provider's influence first and foremost lies in how these alternatives are presented, made available and followed-up through the travel agency service. A significant part of the climate and environmental impact of travel occurs when carrying out the underlying transport and overnight services. The travel agency provider is a communicator of these services and does not have direct control over, for example, the airlines ́ means of transport, emissions from each flight or the hotels ́ operation and energy use. However, the travel agency provider has an influence on how available travel and accommodation options are presented and made available to Norsk Tipping's travellers, what climate and environmental information is available at the time of booking, how Norsk Tipping's travel policy is supported in the booking solution, as well as what information and reporting Norsk Tipping receives to monitor the climate and environmental impact of travel. The requirements have a direct connection to the travel agency service and to how the service shall be provided and used throughout the contract period. Requirement specifications can include environmental properties and conditions throughout the delivery's life cycle, but the requirements shall be connected to the delivery and be in relation to the procurement ́s purpose and value. After an overall assessment Norsk Tipping therefore believes that the concrete climate and environmental requirements in the requirement specifications will provide better climate and environmental effect than the use of award criteria alone. The choice is therefore in accordance with the Public Procurement Act § 5b second paragraph.

Losbezug: LOT-0001

Is the tenderer in a bankruptcy situation? Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers in such a situation is obligatory in accordance with the current national law with no exceptions, when the tenderer is still able to carry out the contract.

Is the tenderer in a bankruptcy situation? Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers in such a situation is obligatory in accordance with the current national law with no exceptions, when the tenderer is still able to carry out the contract.

Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, by enforceable judgement been convicted of corruption by a verdict handed down not more than five years ago, or a rejection period determined directly in the judgement that still applies? Corruption as defined in Article 3 of the Convention on Combating Corruption, involving European Communities or European Union member states (EUT C 195 of 25.6.1997, s. 1), and in Article 2, point 1, in the Council ́s framework decision 2003/568/RIA of 22 July 2003 on combating corruption in the private sector (EUT L 192 of 31.7.2003, p. 54). This rejection reason also includes corruption as defined in national law for the contracting authority or supplier.

Is the supplier in a situation where he has been forced debt arrangement? Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers in such a situation is obligatory in accordance with the current national law with no exceptions, when the tenderer is still able to carry out the contract.

Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, at the time a legally convicted verdict of participation in a criminal organisation by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Participation in a criminal organisation as defined in Article 2 of the Council ́s framework decision 2008/841/RIA of 24 October 2008 on control of organised crime (EUT L 300 of 11.11.2008, p. 42).

Has the tenderer entered into agreement(s) with other tenderers with the intention of turning the competition?

Is the tenderer aware of breaches of environmental provisions as stated in national law, the relevant notice or procurement documents or Article 18 (2) of Directive 2014/24/EU.

Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of money laundering or financing terrorism by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Money laundering or financing terrorism As defined in Article 1 of the European Parliament and Council Directive 2005/60/EF of 26 October 2005 on preventive measures against the use of the financial system for money laundering and financing terrorism (EUT L 309 of 25.11.2005, p. 15).

Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, at the time a legally convicted of fraud has been convicted of fraud by a verdict handed down not more than five years ago, or a rejection period determined directly in the judgement that still applies? Fraud included in Article 1 of the Convention on protection of the Financial Interests of the European Communities (EFT C 316 of 27.11.1995, p. 48).

Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of child labour and other forms of human trafficking by a verdict handed down no more than five years ago, or a rejection period determined directly in the judgement that still applies? Child labour and other forms of human trafficking as defined in Article 2 of the European Parliament and council directive 2011/36/EU of 5. 1 April 2011 on the prevention and control of human trafficking and the protection of its victims and for compensation of the Council ́s framework decision 2002/629/RIA (EUT L 101 of 15.4.2011, p. 1).

Is the tenderer in an insolvency situation? Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers in such a situation is obligatory in accordance with the current national law with no exceptions, when the tenderer is still able to carry out the contract.

Is the tenderer aware of breaches of provisions on working conditions as stated in national law, the relevant notice or procurement documents or Article 18 (2) of Directive 2014/24/EU.

Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers in such a situation is obligatory in accordance with the current national law with no exceptions, when the tenderer is still able to carry out the contract.

Has the tenderer: a) given grossly incorrect information with the notification of the information required to verify that there is no basis for rejection, or of the qualification requirements being fulfilled, b) failed to provide such information, c) made reservations immediately to present the supporting documents requested by the contracting authority, or d) improperly affected the contracting authority ́s decision process to acquire confidential information that could give this an unlawful advantage in connection with competition, or negligently has given misleading information that can have a significant influence on decisions on rejection, selection or award?

Is the tenderer aware of a conflict of interest as stated in national law, the relevant notice or procurement documents?

Has the tenderer or an entity associated with the supplier advised the contracting authority or in another way been involved in the planning of the competition?

Has the tenderer committed serious errors in professional practice? If relevant, see the definitions in national law, the relevant notice or procurement documents.

Has the tenderer committed significant breaches of contract in connection with the fulfilment of a previous public contract, a previous contract with a public contracting authority or a previous concession contract, where the breach has led to the cancellation of the contract, compensation or other similar sanctions?

Is the tenderer aware of breaches of provisions on social conditions as stated in national law, the relevant notice or procurement documents or Article 18 (2) of Directive 2014/24/EU.

Have tenderers failed to fulfil all their social security obligations in the country where they are established and in their member state, if this is a different country than what he is established in?

Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers in such a situation is obligatory in accordance with the current national law with no exceptions, when the tenderer is still able to carry out the contract.

Has the tenderer not fulfilled all of his tax and duty obligations in both the country where he is established and in the contracting authority's member state, if this is a different country than what he is established in?

Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body, or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of acts of terrorism or criminal acts connected to terrorist activities by a verdict handed down no more than five years ago, or a rejection period set directly in the judgement that still applies? Acts of terrorism or criminal acts relating to terrorist activity as defined in Article 1 and 3 of the Council ́s framework decision 2002/475/RIA of 13 June 2002 on combating terrorism (EFT L 164, af 22.6.2002, p. 3). This rejection reason also includes incitement to, participation or attempts to commit such actions as included in Article 4 in the mentioned framework decision.

Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body, or has the competence to represent or control or make decisions in such bodies, have been legally convicted of offences regarding professional behaviour in defence procurements?

Is the tenderer assessed to lack the reliability necessary to exclude the risk of national security?

The contracting authority shall state that in Norway there are national rejection reasons. These shall be described in the procurement documents. Tenderers must respond to whether they are in one or more of the situations described in the national rejection reasons.